Meet our team

The people on the other end of the phone.

Every policy we write has a name attached to it — not a case number, not a queue. These are the licensed agents and the staff who make sure your coverage keeps working, year after year.

Aviva Druin, Owner & Agency Principal at Assure US

Aviva Druin

Owner & Agency Principal

For Aviva Druin, insurance has always been about people. As the owner of Assure-Us for the past 25 years, she has poured love and dedication into growing a woman-owned agency rooted in relationships, personal service, and community. Under her leadership, Assure-Us has flourished through organic growth and a commitment to caring for clients and giving back. Her philosophy is simple: get to know the people behind the policies, build lasting trust, and make every client feel valued. She looks forward to welcoming you to the Assure-Us family!

English · Hebrew · SpanishFL Licensed
Patricia Fernandez, Commercial Insurance Agent at Assure US

Patricia Fernandez

Commercial Insurance Agent

Have an insurance question? Patricia Fernandez is your go-to! With over 30 years of insurance experience and more than 25 years at Assure US, Patricia knows how to make even complicated coverage feel understandable. From a small personal policy to a complex HOA or commercial trucking account, she brings a wealth of knowledge and a knack for finding answers. We like to call her our walking insurance encyclopedia — with a personal touch!

English · SpanishFL Licensed
Indira Trujillo Diaz, Commercial Insurance Specialist at Assure US

Indira Trujillo Diaz

Commercial Insurance Specialist

With over 16 years at Assure US, Indira is a familiar face and a name we all know and trust! She brings Miami warmth, Latin flair, and insurance know-how to everything from SR-22 filings and keeping insurance documents current to garage keepers and commercial auto coverage. Truckers and long haulers, give Indira a call — she's ready to shop for coverage and put savings in the driver's seat!

English · SpanishFL Licensed
Misty Baquedano, Auto Insurance Advocate at Assure US

Misty Baquedano

Auto Insurance Advocate

Meet Misty, the heart of customer service at Assure-Us! There's a reason our clients give her glowing Google reviews: she makes people feel taken care of. Whether you need a certificate of insurance, help with your policy, or a little extra support after hours, Misty is someone you can count on. Her specialty? Making sure every client feels like a priority!

English · SpanishFL Licensed
Marcela Arrieta, Renewals & Payments at Assure US

Marcela Arrieta

Renewals & Payments

Every well-oiled machine needs a Marcela! She keeps Assure-Us organized, tracking files, policies, and renewals so nothing falls through the cracks. A natural problem solver with an eye for detail, she keeps things moving and deadlines on track. Behind the scenes and ahead of the game—Marcela's got it!

SpanishFL Licensed
Melissa Rodriguez, Homeowners Insurance Specialist at Assure US

Melissa Rodriguez

Homeowners Insurance Specialist

Melissa lives and breathes homeowners insurance! With extensive experience and a knack for solving problems, she knows what questions to ask and how to help homeowners find coverage that fits. Whether you're insuring your first home or tackling a tricky insurance situation, Melissa's ready to roll up her sleeves and get to work. Your home, her expertise—that's a reassuring combination!

English · Spanish
Nicole Gonzalez, Customer Service Representative at Assure US

Nicole Gonzalez

Customer Service Representative

FL Licensed
Thalia Valiente, Insurance Agent at Assure US

Thalia Valiente

Insurance Agent

FL Licensed
Gabriela Fernandez, Insurance team at Assure US

Gabriela Fernandez

Insurance team

Shopping, renewing or just comparing?

We'll run a quote across our full carrier panel and walk you through what matters. One licensed agent, start to finish.