Privacy Policy

At Assure US Insurance Agency, your privacy matters. This policy explains what personal information we collect when you interact with our website, call us, text us, WhatsApp us or email us — and how we use and protect it.

Information we collect

• Contact information: name, phone number, email, mailing address.
• Information needed to quote and service your insurance: ZIP code, property details, vehicle details, business details, driving history, claim history.
• Website usage data: pages viewed, links clicked, device type, referrer.

Website analytics and cookies

This website uses Google Analytics, through Google Tag Manager, to count visits and to see which pages help people. To do this it uses cookies. We do not send your name, phone number, email address or other contact details to Google Analytics. When you tap a WhatsApp button, we add a short reference code to your message so we can tell which page or ad brought you to us; it links your conversation to that website visit, not to your browsing elsewhere. We also use Microsoft Clarity to understand how visitors use the site (clicks, scrolling and page layout), with all text masked; our quote and client-service forms are fully masked and never captured. See Microsoft's privacy statement at https://privacy.microsoft.com/privacystatement. You can opt out of analytics at any time: change your browser's cookie settings, or install the Google Analytics opt-out browser add-on.

How we use it

• To respond to quote requests and service existing policies.
• To send renewal notices, payment reminders, flood/wind alerts and other service communications.
• To improve our service and comply with legal and regulatory requirements (including Florida and federal insurance law, GLBA, and Fla. Stat. § 501.171).

Who we share it with

• Insurance carriers to whom you are being quoted or who already insure you.
• Service providers that help us operate the agency (document storage, CRM, email, SMS, WhatsApp platforms, call recording). All are bound by written contracts limiting use of your information.
• Government regulators or law enforcement when required by law.

We do not sell your personal information.

Consent for calls, texts and WhatsApp

By submitting a quote request or opting in through our website or intake form, you agree we may contact you by phone, SMS, WhatsApp and email about your inquiry, your policy and related insurance offers, including automated messages. Message frequency varies. Reply STOP to cancel SMS. Standard message and data rates may apply.

Call recording

Some calls to and from our office may be recorded for quality assurance and training. Florida is a two-party consent state (Fla. Stat. § 934.03): you will be informed at the start of a call if recording is in use.

Your rights

You can access, correct, or ask us to delete your personal information (subject to retention requirements under insurance law) by emailing support@assureus.us or calling (305) 956-7818.

Security

We take reasonable measures to protect your information consistent with the Gramm-Leach-Bliley Act and Fla. Stat. § 501.171. If a security incident affects your information, we will notify you within 30 days as required by Florida law.

Changes

We may update this policy. The current version is always available at this URL.

Assure US Insurance Agency · 1880 NE 163rd St, North Miami Beach, FL 33162 · (305) 956-7818